Network Detective Pro
Uses
More Efficient New Biz Assessments In Less Than An Hour
Network Detective Pro helps MSPs win new business. Unlike any other IT assessment product, there are no agents, probes, or software to install. That`s why Network Detective is the undisputed revenue-generator tool for MSPs. When visiting a prospect site, run the small data collectors from your laptop or any windows machine on the network. In most cases the scans complete in well under an hour. So, while you`re walking around the prospect site, taking notes, and making your pitch, Network Detective`s benign data collectors diligently gather a mountain of network data and saves it in an encrypted file on your thumb drive. When complete, it leaves no traces of your activity, no conflicts with other applications, no firewall issues, and nothing to remember to uninstall.
Research Before You Quote
Sometimes you don`t need an IT Assessment to win a new client. You might get lucky with a solid referral and non-competitive new business opportunity. But you`ll still need that IT Assessment to properly scope and price your services. You need to be able to get a comprehensive snapshot, including a complete Layer 2/3 diagram of the environment, deep dive into the Microsoft 365 cloud services, data dump from Active Directory and Azure AD, and an assessment of any SQL or Exchange servers there may be. You`ll also want a complete picture of the risk posture you`re inheriting to know how much time you`ll burn getting just to get this new client up to your basic standards.Network Detective Pro finds all the �gotchas�, giving you the opportunity to ensure that the scope of work matches the fee you`ll be charging the new client.
Get New Clients Up And Running Lightning Fast!
You only have a chance to make a good first impression once, and with the help of Network Detective Pro, you`ll make a great one with your new clients. That`s because the IT assessments you perform to win new business and/or scope the work include all the data you need to instantly onboard your new clients.Network Detective Pro includes tight integration with IT Glue and your favorite PSA tool, allowing you to automatically turn discovered asset details into configuration items, issues into tickets, and end-users into contacts.
More Work Completed With Less Staff
If you find yourself wasting time fighting fires instead of efficiently handling routine network maintenance and hygiene, this is your sign to run regular IT assessments with Network Detective Pro. The software gives access to all the data needed for prioritizing work based on risk or severity level as well as getting things done right when they need attention most!With the automation tools built into Network Detective Pro, you can have the system automatically run the data collectors on a scheduled basis, and then send you the reports you need to identify what`s changed since the last time you checked. You`ll catch the small problems before they become big ones, and identify what policies and procedures need to be changed to stop recurring issues.
Have An Extra Layer Of Security
You can`t be too secure in this day-and-age of increasing cybersecurity sophistication. Network Detective Pro gives you an extra layer of security through automated, pre-scheduled IT risk assessments that can discover issues that are hidden from agents and other security systems.In addition to a regular External Vulnerability Scanning feature, built right into Network Detective Pro at no cost and for unlimited use on licensed client sites, you can also discover a wide range of asset-based, policy-based, and user-based risks that can pop up at any time.
But Network Detective Pro goes one step further: it will automatically create a report that prioritizes the issues it discovers, pinpoints where to find them, and tells you how to remediate them! You can have the reports automatically sent to you as they are produced, have tickets automatically generated from the issues, and sent directly to your favorite PSA tool.
Your Current Clients Are Your Best Prospects
With Network Detective Pro, every time you run an IT Assessment to service your existing clients, there`s potential to find a new opportunity to expand your relationship and increase your review. At a minimum, you can find new devices the client added to their network, more storage that needs to be backed up, or new users that need to be protected. But you can also use the reports to justify the need for new or upgraded hardware and software, managed cloud services, and higher/expanded levels of security.Make Contract Renewal Time A Non-Event
The most frequent reason that clients give for switching Managed Service Providers is that they don`t see the value they`re getting for the money. Standard benefits:- Save time and resources by outsourcing your IT needs.
- Improve the quality of your services to clients.
Emotional benefits:
- Make a smart choice for the future of your business.
- Give yourself peace of mind with fewer worries about technology
Network Detective Pro gives you the tools you need to keep your clients informed and happy. It includes professionally designed, well-organized client-facing reports that you should be sending out on a regular basis. You get reports to use for monthly technology reviews, quarterly business reviews and ad hoc progress reports . . . all designed to keep your company top-of-mind with key client stakeholders.
Best of all, you can customize these reports with your logo, company colors, custom images, and other components to make them uniquely yours and pre-empt any outsider competitor from coming in and stealing away your most valuable clients.