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Cyber Hawk

Features





Better Security For Your Clients

Take a closer look at what makes Cyber Hawk so valuable for both you and your clients:

Feature
Description
Benefit
Automated Scans with Minimum Configuration
The initial configuration is minimal and Cyber Hawk will perform scans virtually out of the gate.
Get started immediately with minimum configuration. And, with the Cyber Hawk solution, ongoing adjustments are automatic!

Smart Tags
Adds world knowledge that systems without this meta-information could never get.
Gets "smarter" as you tag more items. "Learns" over time the customer`s environment. Make information connections to discover issues that robotic systems like RMMs can`t.

Scanning Engine
Scans user, asset, and configuration data that monitoring systems don`t. Discovers threats that anti-virus/anti-spyware/firewalls don`t.

It`s always "on patrol" scanning the network at pre-set scheduled times.
Marketing Collateral
Dynamically generate Catalogs with any combination of security service plans you pick. Create a professional one-page Plan Comparison Matrix to show your client an at-a-glance summary of plan differences. Use our internal cyber threat brochure to sell your offering.

Customized and branded marketing materials are included in this package, helping you sell your new offerings to both existing clients and new prospects.
Pre-built Plans and Catalogs
Cyber Hawk comes with four levels of pre-configured services plans that are ready for use. Service plan catalogs, plan comparison brochures and more can be immediately printed out with your branding and used to sell.

Get started selling as soon as you subscribe.
Service Plan Creator
Cyber Hawk gives you the ability to modify the pre-built plans to create unique offerings or start from scratch building completely unique and customized plans for each of your clients, to meet their needs and budget.

Complete flexibility to create unique offerings that will differentiate you from other MSPs.
Daily Alerts
Timely (daily) emails that contain a list of Anomalies, Changes, and Threats prioritized by Severity. Alerts include interactive hyperlinks to start the actions to "remediate" "investigate" or "ignore" the alert.
Increase awareness and catch security affecting events that traditional approaches miss, including user behavior and misconfigurations. Replace having a Security Engineer review and analyze logs and data all the time looking for potential security issues. Now they can focus on investigation and remediation.

Weekly Notices
Weekly email that lists all changes. Compact format allows easy viewing of many changes in a single email.
Allows a human to review the changes for possible anomalies and threats that could warrant further investigation.

Branded Alerts and Cloud Portal
Use a custom gateway and use custom "FROM" email addresses. Cyber Hawk also includes branded sub-domain and branded client alert management portal.
Works well with mobile environments and email integration to PSAs. Keeps your company brand top-of-mind with clients.


Expanded Format
HTML formatted email.
Friendly readable format for alerts that includes recommendations and formatting. Ideal for users with email readers.

Sort by ACT then SEVERITY
Groups content in Security Alerts by Anomalies, Changes, and Threats first then by Security.
Allow easily filtering and getting to issues based on the categorization of the issue.

Sort by SEVERITY then ACT
Groups content by Severity
Allows users the flexibility to see the higher severity items first.
Recommended Tags
A set of tags that are recommended for every Site.
Provides guidance to the most popular tags that will give the most benefit in terms of alerting.

Direct PSA Integration
Use the "Action Links" included with Cyber Hawk to turn individual (or grouped) alerts into service tickets inside of Kaseya, Autotask, ConnectWise, or Tigerpaw One.
Approve productivity and efficiency by working issues within your PSA of choice.









Four Levels Of Internal Cyber Security Services



Bronze Level Cyber Security Service

Bronze Level is an introductory security service that you can provide to all your clients for free. The Bronze plan directs alerts to your client, like anomalous login activity, so there`s no ongoing costs to you. When internal threats start showing up, your client will be glad to pay you extra to investigate and remediate.



Silver Level Cyber Security Service

Add Silver Level service to your baseline MSP contract, helping you differentiate yourself from the competition. This level of security scans looks for network misconfigurations and unauthorized hardware and software changes.





Gold Level Comprehensive Internal Cyber Security Service

Gold Level provides an important upsell opportunity and defines a level of service that you should be providing to important clients. The built-in configurations for this service plan cover a more comprehensive set of scans, including internal vulnerabilities scans.





Platinum Level Cyber Security Service

Platinum Level offers top end internal cyber security services to those clients with highly sensitive data and mandatory compliance reporting including covered entities in the healthcare field, any client involved with financial services, with an e-commerce site, retail operation, or where financial transactions pass through the organization`s networks.